CUSTOMER CENTER · SERVICE NETWORK
Service Network
Project service is coordinated from our Shenzhen headquarters and arranged by delivery region.
Service Network, Covering Key Delivery Regions
Project service is coordinated from Shenzhen HQ, with sales and technical support arranged by delivery region.
01Shenzhen HQ
Single entry point for project, after-sales and technical support requests.
02Major domestic cities
Sales and technical support arranged by project location, on site or remote.
03Overseas partners
Delivery and basic support via local partners with HQ technical back-up.
04Remote support
Phone, email and online sessions for initial triage and document coordination.
05Regional contact
The right sales or service contact by customer location and project stage.
06Service hours
Specific service hours and site visits follow project communication.