Service Terms
CUSTOMER CENTER · SERVICE TERMS

Service Terms

Scope, delivery boundaries and responsibilities are governed by the formal order, contract and accompanying documents.

Terms of service

Service Terms, Scope and Responsibility

Different projects use different commercial and technical terms; the signed orders, contracts and accompanying documents prevail.

01Contract precedence

Where this page differs from signed documents, the signed documents prevail.

02Sales and delivery

Product scope, pricing, delivery method and acceptance are confirmed item by item in the order or project documents.

03Warranty and after-sales

Warranty scope, period and repair process follow the order, contract and service documents.

04IP and confidentiality

Intellectual property of products, software and documents follows the contract; both parties keep information confidential.

05Change management

Scope, lead-time or configuration changes take effect after written confirmation.

06Liability

Liability follows the contract; no obligations beyond the formal documents are assumed.